daynemay

(a copy of a complaint I just lodged on the Yellow Cabs website. Yes, this makes me a grumpy old man, but I live in hope that a little well-placed grumpiness plus word of mouth can make a difference.)

On a recent visit home to Brisbane, I saw a Yellow Cab repeatedly swerving, tailgating and changing lanes without indicating. The cab had no passengers, so the behaviour cannot be explained by the request of a rushed passenger.

When I repeatedly rang the “Yellow Cabs values professional driving” number on the back of the cab (1300-131924), I received no answer, not even a recorded message.

The details of the incident were:
Cab #: 968
Date: 26 December 2008
Time of Day: Around 6:00pm
Location: Airport Drive, Brisbane

The poor driving bothered me. But the sticker was a blatant lie – Yellow Cabs do not even value professional driving enough to provide a messaging service at that number. This is why I will no longer be using Yellow Cabs when I am in Brisbane.